Recently I was asked – “How do you keep your clients coming back to you?”
After thinking about this for a moment I thought to myself, “WOW, What a great question! What am I doing that has my clients returning to me, many for years on end, as well as trusting me enough to refer their friends and family to me?
My answer? My personal mantra is Helping People, Making Friends, Having Fun! (I might start adding – Reading Great Books & Sharing Knowledge) lol 😉
I use that mantra as my touchstone in every transaction that I have with my clients, my family and my friends. My desire to help people is sincere and I believe that my authenticity shines through. People like that, and I use it as a basis to build a friendship with clients.
As a lifelong learner, it’s easy for me to stay abreast of changes in my industry, and I continuously partake in Continuing Education. For some it might be easy to get bogged down in staying up-to-date, but thankfully I’ve been blessed with a good sense of humor and believe that, “Silly fun is the best kind of fun!” (Famous quote from Trish Gastineau) That’s how I achieve balance.
Because I’m a Professional Travel Advisor who customizes international travel, this works to my advantage! Not too many people want to work on their dream trips with a crusty curmudgeon!
I walk that fine line of being professional; giving great customer service, using technology wisely to help my clients AND keeping my skills as a Travel Advisor as sharp as I can. Pairing that with being a little bit crazy pants…basically balances it all out – I’m being my authentic self.
I’m thankful for the opportunity to answer that question ~Trish Gastineau
Don’t wait to start planning your next vacation! CALL NOW to schedule a complimentary consultation with Trish!
“My expertise is cutting through the mountains of online information and illuminating your best travel options, thus saving your precious time and sanity. I customize an itinerary perfectly tailored to you, yet well beyond your expectations.”
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